The businesses that really struggled to cope when the pandemic arrived were those that had made no progress towards the digitisation of their operations beforehand. Without the right data tools in place, hybrid working is at best highly impractical. However, if there is one bonus to come out of the pandemic chaos, it is the acceleration of business Digital Maturity that would have happened anyway.
We recently commissioned Keypoint Intelligence to conduct the ‘European Digital Transformation Analysis’ survey. The UK results highlighted Remote Working as a primary business challenge for organisations, with 55% highlighting Digital Transformation their top priority. To help businesses understand exactly where they are on this journey, we recently launched the Konica Minolta DX360° Assessment
, a free and highly insightful tool which gives an unbiased but professional bespoke assessment of business Digital Maturity.
Another big challenge is that it’s hard for many businesses to suddenly change their entire operating model. With the business real estate model built around long-term leases of 10,15, even 20 years at a time, many organisations are locked into properties that they no longer need, and often are not fit for purpose.
I think the key with hybrid working is to offer choice to people and then allow them to make that choice themselves. This is our approach at Konica Minolta, and we are also helping our customers to also ensure their teams collaborate better. When your information systems are always updated and available to your team wherever they work, it is much easier to ensure everyone is fully engaged in your business success.